Our Commitment to Superior Service
Beneficial Financial Group is committed to providing exceptional service to our policyholders. We will cheerfully answer your questions about your insurance policy and annuity and help you with the processing of a claim. We provide service that is accurate, timely, reliable, courteous, innovative, and customer friendly.

Hours and Toll-Free Number
Our customer service representatives are available to serve you Monday–Thursday from 7:30 a.m. to 5:00 p.m. Mountain Time, and Friday from 7:30 a.m. to 4:30 p.m. The toll-free number is 1-800-233-7979.

Qualified Customer Service Representatives
Beneficial Financial Group's customer service representatives are highly qualified in answering questions about your life insurance policy and annuity. Our customer service representatives are trained in telephone etiquette, company products, and computer use. After undergoing training, they must pass a certification test before they may respond to calls from our policyholders.