Claims And Benefits

It happens. A death occurs in a family, and the loved one had a Beneficial insurance policy. What do you do? You can call your agent. Your agent will help handle the claims process for you. If you would prefer to file a claim yourself, call our customer service number at (800) 283-8931 and speak with a Claims Customer Service representative.

We will need the following information about the deceased: name, address, birth date, date of death, Social Security number, insurance policy number, name of spouse if living, and names of the beneficiaries. We will also mail you a copy of a Claimant Statement to be completed and returned to us (a copy of this form may also be printed from the Online Forms section of this site).

To process a death claim, we will require the following:

• Death certificate - certified copy
• Insurance policy - original
• Completion and return of a Beneficial Claimant Statement

It takes 10 working days to process a death claim. More processing time may be required for complex cases.

Express Claim Service
Express claim service is available for death claims of $25,000 or less. Certain conditions apply. Call our Customer Service line for information.